Privacy Policy

Effective Date: October 8, 2024

 Rome Renovations LLC (DBA Knox ProWash).  {we,” “our,” or “us”} are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our website and services, you agree to the collection and use of your information as outlined in this policy.   

Knox ProWash is a DBA (doing business as) of Rome Renovations LLC

1. Information We Collect

• • Personal Information: When you request a quote, book a service, or contact us via our website, we may collect personal information such as your name, email address, phone number, and address.

• • Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and other analytics data to help us improve our website and services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• • To provide and improve our services

• • To respond to your inquiries and communicate with you

• • To send updates, promotional offers, and newsletters (you may opt-out at any time)

• • To analyze website traffic and user preferences to improve the user experience

3. Mobile Information Sharing Statement

We respect your privacy. Mobile information, including phone numbers and SMS consent, will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

SMS & Phone Communications

By providing your phone number and opting in, you agree to receive SMS text messages or phone calls from us , which may include:

Consultation confirmations

Appointment reminders

Service updates or scheduling notifications

Follow-up messages regarding completed services

Customer support or communication related to your service request

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or email knoxprowash@gmail.com

4. Opt-In and Opt-Out Options

We collect personal information only when you opt in via our website forms or other contact methods.

To Opt-Out:

Text STOP to unsubscribe from SMS messages

Click Unsubscribe in any email

Email us at knoxprowash@gmail.com to request removal of your information

5. Consent

Consent to receive messages is not required as a condition of purchasing services or scheduling a consultation.

6. Data Protection

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and customize content. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

9. Third-Party Links

Our website may contain links to third-party websites. we are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

10. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us so that we can remove it from our records.

11. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to review or make changes to the information you have provided, please contact us at the email address below.

Email: knoxprowash@gmail.com

You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

12. Changes to This Privacy Policy

We reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at: Email: knoxprowash@gmail.com

Address: 728 Martha Ln, Knoxville

Phone: +1 865-214-6610

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.